Project #16226 - Hospital Case Study

This is a case study that needs to have an introduction and a conclusion, and satisfy all the requirments (i.e. originality, 
topic covered, citations where appropriate, and references(
Johanson K. J., McLaughlin P. C.,& Sollecito A. W., (2013).
Implementing continuous quality improvement in health care. Jones & Bartlett Learning, Burlington, MA).
...etc),
Questions:

1.   - What were the strategic reasons behind West Florida Regional Medical Center’s (WFRMC’s) decision to invest heavily in TQM?

 

2.   -  How did the program undertaken at WFRMC reflect this strategic impetus?

 

3.   -  What were the strengths and weaknesses of the TQM program as it was implemented here?

 

4.   - What were the influences of corporate headquarters in this effort?

 

5.   -  What effort has been made to measure the impact of the program on the hospital, especially in terms of supporting its strategic directions?

 

6.  -  What effort has been made to use TQM to support tactical programs within the hospital?

 

7.  -   What should John Kausch do next in dealing with continuous improvement?

 

8.  -   If West Florida Regional Medical Center was to introduce an internal medicine residency program, how would the concepts of microsystems be incorporated into its current quality efforts?

 

Subject Business
Due By (Pacific Time) 11/10/2013 12:00 am
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