Project #27363 - Health Care Administration Case Study

Instructions

Read the questions carefully and be sure you understand the full intent of the questions before responding. You must answer both sections A and B.  Briefly sketch your responses to questions before writing. The page limitations apply to the entire section (i.e., 8 double spaced pages for section A and 7 double spaced pages for section B) and you may allocate that page limit across the questions as you see fit. Font size is the equivalent of 12 point pica. There is no penalty for submitting a response that is less than the page limit. However, I will not read or count any response more than the prescribed page limit in any section (including footnotes).  The content of the response and its organization are much more important than the length of the response or the number of words.

Examination Questions

A. Short Answers. (14 Points)  Please respond to three of the following four (4) questions. (14 Points for each response).  Responses are limited to eight (8) typed pages.

1. Employing the contemporary fable "The Ambulance in the Valley" (see below) as a case study, respond to the following questions:

a) How was the boundary set and how did this decision define "the problem"?  How else could the boundary have been set? 
b) How does the establishment of the boundary establish the preferred interventions? 
c) In debating the choice, how was the success/failure of the intervention assessed?

2. The manager's essential job is to solve organizational problems and fulfill human needs through people working cooperatively. Unfortunately, schools, professors, and books can help you prepare yourself for the job but can't make you a manager. What are the most effective skills and personal attributes that you most need to develop in the next 3 to 5 years?

3. Assume that you (as a newly minted graduate of a health care program) have been invited to give a presentation to a local civic association on the major issues facing the health care industry over the next 5 years.  Identify and rank order the five (5) key points that you would emphasize to the group. Briefly indicate your rationale for choosing and emphasizing each point.

4. Given the very wide range of information that you have been exposed to throughout your graduate program (assume you're a grad school student), develop a question that allows you to explore a topic related to leadership that is important to you (it could be something that you have learned a good deal about and need to organize your thinking, or it could be something that interests you but needs some research and/or thought). You must also answer the question. 

AND

B. Case Study (14 Points)   (Maximum seven (7) typed double-spaced pages)

Utilize the Suburban Health Center case by Bruce Evans and George Cooley in the Rakich, Longest, and Darr Case Study book (pp. 405-408). Apply the case study guide you used for your management case study in the first part of this course as the framework for responding to the case. I want to know the issues, problems, options and your specific recommendation(s) the problem that Helen Lawson is having in her new job as supervisor in the Suburban Health Center. 

 

See the poem for Section A below.

The Ambulance in the Valley

'Twere a dangerous cliff, and it fair scared folks stiff, 
   But the view from the top was so pleasant, 
That they swallowed their fear, and there crashed down each year 
 Full many a squire and peasant. 
"Sunthing's got to be done." Said the people as one, 
 But answers did not at all tally. 
Some said, "Put a fence 'round the edge of the cliff." 
Some, "An ambulance down in the valley!"

Debate raged and stormed, and a Study was formed, 
 An they might have been arguing yet, 
But solution was found: "Let's pass the hat 'round, 
 And see how much money we get." 
A collection was made to accumulate aid 
 And the dwellers in byway and alley 
Gave pounds, shillings and pence - not to furnish a fence 
 But an ambulance down in the valley.

"For the cliff is all right if you're careful," they said; 
"And if folks ever slip and are dropping, 
It isn't the slipping that hurts them so much 
 As the shock down below when they're stopping." 
So for years (you'll have heard) as these mishaps occurred 
 Quick forth would the rescuers sally, 
To pick up the victims who fell from the cliff, 
With the ambulance down in the valley.

There said on finally, "It's a marvel to me, 
 That we give so much greater attention 
To repairing results than to curing the cause; 
 We had much better aim at prevention. 
For the mischief, of course, should be stopped at its source, 
 Come, neighbors and friends let us rally, 
'Tis far better sense to rely on a fence, 
Than an ambulance down in the valley."

"He is wrong in his head," the majority said; 
 "He would end all our earnest endeavor. 
He's a man who would shirk this responsible work 
 But we will support it forever. 
Aren't we picking up all, just as fast as they fall, 
 And giving them care liberally? 
It's plain that a fence is of no consequence, 
 If the ambulance works in the valley.?

Subject Medicine
Due By (Pacific Time) 04/18/2014 12:00 am
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