Project #33321 - IST

 

  1. Jermaine and Monica are in a really great band. They would really like to play more shows and get more people to listen to their music. The problem is that they live in a small town that is far from any big city. There are very few places to play their music in the town where they live. Right now, they don’t really have enough money to drive back and forth to the city and they definitely don’t have enough money to move anywhere.

 

    1. Devise a goal setting plan that will help Jermaine and Monica get more shows and be heard by more people. In creating the goal setting plan explain:

    2. State the SMART goal that you have created for Jermaine and Monica. (Don’t create 5 different statements to show each characteristic of “SMART” goal. Create one goal statement that is 1-3 sentences long)

 

  1. Kate and Teryn have a jewelry business. They created a website 2 years ago so that their customers can shop online as well and they can potentially attract more customers. They have been tracking the behavior of visitors to their website. They found that they have a lot of people visiting their website. However, they do not make any purchase on their website. There are months where the website generates absolutely no sales.

    1. Create a fishbone diagram (same as root cause analysis). Make a comprehensive list of the potential causes. (Note: You will have to do online research to find out more about why customers visit websites but do not complete the purchase and incorporate it in your diagram).

 

  1. UPS (NYSE: UPS) is the world's largest package delivery company and a global leader in supply chain and freight services. With more than a century of experience in transportation and logistics, UPS is a leading global trade expert equipped with a broad portfolio of solutions. Headquartered in Atlanta, GA, UPS serves more than 200 countries and territories worldwide.

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services. With annual revenues of $34 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 275,000 team members to remain "absolutely, positively" focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.

 

    1. For a period of 2 years from January 1998, FedEx oversaw the assimilation of acquired Caliber System, Inc.'s subsidiaries, including RPS, a small-package ground service originally started to be a low cost competitor of UPS, introducing them to many FedEx systems and technology enhancements.

Is this introduction of FedEx systems and technology a Strength, Weakness, Opportunity, or Threat for UPS?

 

    1. For a period of 2 years from January 1998, FedEx oversaw the assimilation of acquired Caliber System, Inc.'s subsidiaries, including RPS, a small-package ground service originally started to be a low cost competitor of UPS, introducing them to many trademark FedEx service and technology enhancements.

Is this introduction of FedEx systems and technology a Strength, Weakness, Opportunity, or Threat for FedEx?

 

    1. In January 2000, FDX Corp. was renamed FedEx Corporation. In addition, Federal Express became FedEx Express, RPS became FedEx Ground, Roberts Express became FedEx Custom Critical, and Caliber Logistics and Caliber Technology were combined to make FedEx Global Logistics.

Is this rebranding with the FedEx brand a Strength, Weakness, Opportunity, or Threat for UPS?

 

    1. In January 2000, FDX Corp. was renamed FedEx Corporation. In addition, Federal Express became FedEx Express, RPS became FedEx Ground, Roberts Express became FedEx Custom Critical, and Caliber Logistics and Caliber Technology were combined to make FedEx Global Logistics.

Is this rebranding with the FedEx brand a Strength, Weakness, Opportunity, or Threat for FedEx?

 

    1. In 2001, UPS ventured into retail business by acquiring Mail Boxes Etc., Inc., the world's largest franchisor of retail shipping, postal, and business service centers.

Is this acquisition of Mail Boxes Etc., Inc., a Strength, Weakness, Opportunity, or Threat for UPS?

 

    1. In 2001, UPS ventured into retail business by acquiring Mail Boxes Etc., Inc., the world's largest franchisor of retail shipping, postal, and business service centers.

Is this acquisition of Mail Boxes Etc.,Inc., a Strength, Weakness, Opportunity, or Threat for FedEx?

 

    1. In 2003, approximately 3,000 Mail Boxes Etc. locations in the United States were re-branded as The UPS Store and began offering lower UPS-direct shipping rates.

Is this rebranding of Mail Boxes Etc., Inc., a Strength, Weakness, Opportunity, or Threat for UPS?

 

    1. In 2003, approximately 3,000 Mail Boxes Etc. locations in the United States were re-branded as The UPS Store and began offering lower UPS-direct shipping rates.

Is this rebranding of Mail Boxes Etc., Inc., a Strength, Weakness, Opportunity, or Threat for FedEx?

 

    1. FedEx Corp. acquired privately held Kinko's, Inc. in February 2004. Two months later, Kinko's was rebranded as FedEx Kinko's. For FedEx, the acquisition meant expanded retail access to all of the 1,200 FedEx Kinko's stores in operation at that time, enhanced FedEx document management services, and a broader reach to customers of all sizes. For Kinko's, the move added the resources and expertise needed to continue expansion of its corporate document outsourcing business and international operations. Following the acquisition, all U.S. FedEx Kinko's locations offered new or expanded FedEx shipping options for greater customer convenience.

Is this acquisition of Kinko's, Inc., a Strength, Weakness, Opportunity, or Threat for UPS?

 

    1. FedEx Corp. acquired privately held Kinko's, Inc. in February 2004. Two months later, Kinko's was rebranded as FedEx Kinko's. For FedEx, the acquisition meant expanded retail access to all of the 1,200 FedEx Kinko's stores in operation at that time, enhanced FedEx document management services, and a broader reach to customers of all sizes. For Kinko's, the move added the resources and expertise needed to continue expansion of its corporate document outsourcing business and international operations. Following the acquisition, all U.S. FedEx Kinko's locations offered new or expanded FedEx shipping options for greater customer convenience.

Is this acquisition of Kinko's, Inc., a Strength, Weakness, Opportunity, or Threat for FedEx?

 

    1. In 2007, Staples, Inc. (Nasdaq: SPLS) and UPS (NYSE:UPS) announced a joint venture to launch a new co-branded store in China. The new store format, co-branded Staples UPS Express, combined office supplies and document processing services from Staples, the world's largest office products company, with packaging and international shipping services from UPS, the world's largest package delivery company.

Is this alliance in China a Strength, Weakness, Opportunity, or Threat for UPS?

 

    1. In 2007, Staples, Inc. (Nasdaq: SPLS) and UPS (NYSE:UPS) announced a joint venture to launch a new co-branded store in China. The new store format, co-branded Staples UPS Express, combined office supplies and document processing services from Staples, the world's largest office products company, with packaging and international shipping services from UPS, the world's largest package delivery company.

Is this alliance in China a Strength, Weakness, Opportunity, or Threat for FedEx?

 

Note: Answer the questions in this format

 

Questions # (a-l)

Strength, Weakness, Opportunity, or Threat

Reason

a.

 

 

b.

 

 

c.

 

 

 

 

  1. Draw Level 0 DFDs for each of these scenarios:

  1. A customer goes into a bookshop and asks for this book. The member of staff looks for the book in the online stock catalogue and reports that the book is sold out.

(b) Every month, the Medical Centre receives a list of current drugs available from the drug companies. These lists are collated into a catalogue of drugs which is copied and given to each doctor.

 

  1. Draw a use-case diagram for a college that would like to keep track of each graduate. In order to maintain strong ties to its alumni, the college holds various events. The college needs to keep track of which graduates have attended which events. The college keeps in contact with graduates by mail, email, telephone and fax to announce each event and keep graduate information up to date. The college would like to be able to produce a report showing the latest information about a graduate and the events the graduate attended.

 

  1. Construct an Activity Diagram/Flowchart (refer to pages 193 and 194 on BABOK and the additional notes for chapter 6) based on the following narrative.

The purchasing department handles purchase requests from other departments in the company. People in the company who initiate the original purchase request are the "customers" of the purchasing department. A case worker within the purchasing department receives that request and monitors it until it is ordered and received. Case workers process the requests for purchasing products under $1,500, write a purchase order, and then send it to the approved vendor. Purchase requests over $1,500 must first be sent out for a bid from the vendor that supplies the product. When the bids return, the case worker selects one bid. Then, the case worker writes a purchase order and sends it to the approved vendor.

(Note: There will be three swim lanes: In house customer, purchasing department and vendor)

 

 

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Due By (Pacific Time) 06/20/2014 12:00 am
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