Project #43094 - Human Resources: Lessons Learned

Businesses often use surveys and client feedback to measure the worth of their products and services and determine what can be improved to better meet clients’ needs. Similarly, HR professionals can conduct surveys or interviews of employees to measure the success of their strategic initiatives and target areas for improvement. This feedback can provide valuable insights into the everyday outcomes of strategic initiatives and their impact on employee performance and business operations. However, they can also result in conflicting viewpoints, when different employees perceive different outcomes of the same strategic initiative.

For this Assignment, you review the video transcript of employees involved in a strategic business partnering initiative. Each employee has a different viewpoint of the outcomes of the initiatives and whether they were successful.

After reading the transcript of the video (attached), respond to the following in a 2- to 3-page APA style paper:

·         Assume the role of the HR professional as described in the scenario:

o    What do you think are the reasons behind this disconnect in how the success of both the initiative and the business partnering was viewed?

o    After reviewing the remarks of the others involved, what could you have done differently to avert or avoid those problems?

o    What benchmarks could be included in the planning stage that would ensure that all players are fulfilling their designated responsibilities? What indicators could you use to continually track the process?

o    Based on the feedback in the interviews, what approaches could you use in the future to more effectively manage the communication/perception process?

 

o    List at least three additional ways besides interviews that an HR professional could use to gather employee feedback. What would be the advantages and disadvantages of each? How can you determine the reliability of the feedback you are receiving?

Use additional resources attached in the paper.

Subject Business
Due By (Pacific Time) 10/15/2014 09:00 pm
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