Project #46964 - Total Quality Management

In one paragragh probide feedback to the following discussion.

 

“DFX (Design for Excellance) objectives include higher functional performance, physical performance, user friendliness, reliability and durability, maintainability and serviceability, safety, compatibility and upgradeability, environmental friendliness, and psychological characteristics” (Evans & Lindsay, 2011, p. 602). In other words, it is a process in which everything is considered so that the best approach is accepted to reduce unnecessary rework or loss. For example, when engineers set “narrow tolerances [it] tends to raise manufacturing costs but they also increase the interchangeability of parts within the plant and in the field, product performance, durability, and appearance” (Evans & Lindsay, 2011, p. 603). So on one hand you have a higher quality part, but you spend more in time and other resources to do it. On the converse side, “increase material utilization, machine throughput, and labor productivity, but have a negative impact on product characteristics” (Evans & Lindsay, 2011, p. 603). So in short, understanding the impacts of the decisions made will help create a process and help set tolerances that can provide a balanced approach to the overall quality of the product and the processes involved to produce it. The key is to eliminate the possible issues that can cause waste or poor quality and increase value both in regards to quality, but also in the use of resources, which saves money but also limits the impact on society.

Reference:

Evans, J., & Lindsay, W. (2011). Managing For Quality And Performance Excellence (8th ed.). Mason, OH: South-Western Cengage. ISBN: 9780324783209

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