Project #54128 - Interpersonal Communication

Perform: Assignment (100 points) CM206-3: Analyze what constitutes effective interpersonal communication in diverse contexts.

 

In this Perform activity, you will respond to 5 open-ended questions about a video scenario.

 

You will submit your completed work to your instructor via the Dropbox.

 

NOTE: When citing the textbook, use APA style as follows:

 

Wood, J. (2010). Interpersonal communication: Everyday encounters. Boston, MA: Wadsworth.

 

Instructions

 

View the video, Alan O’Connor, Manager . Use the concepts in Unit 6 as you respond to the questions on effective listening strategies. You can also read a transcript of the video.

 

Questions:

 

  1. From the interaction does it seem to you that Alan is actively listening? Why or why not?
  2. Describe how Alan’s opening thoughts on his job, narrated in the video, affect his approach to the performance reviews. Does Alan’s view of his job foster a negative or positive work atmosphere with his employees? Explain.
  3. How might issues of diversity and multiculturalism impact Alan’s listening skills? How might this impact his organization?
  4. Using the effective listening guidelines in the text, make three suggestions that would allow Alan to fulfill his responsibility to provide employees with critical feedback about performance and to establish a supportive climate.
  5. What suggestions would you give Alan about how to start interviews in ways that establish a supportive environment for interaction?

 

Preparing your Project

 

  • For this project, you are answering the questions, not writing a traditional paper. You can copy the questions listed above into a Word document and then add your answers.
  • Your answers should be composed in complete sentences and paragraphs, and the entire project should be a total of 500 to 600 words, or about 2 pages.
  • Use 1-inch margins on all sides of the document.
  • Use a 12-point font such as Times New Roman or Arial.
  • If you cite references (such as the text), you need to provide the source information.
  • Your project should demonstrate careful proofreading.

 

     
     
     
     
     
     
     
     
     

Subject General
Due By (Pacific Time) 01/20/2015 07:00 pm
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