Project #54624 - 53149 Dow Corning and DirecTV: CRM Goes Mobile.

Dow Corning and DirecTV: CRM Goes Mobile.

 

The answer for EACH question should be 200 words. Do not put direct quotations in your answer. 

 

 

Summarize the case in your own words.

 

 

 

Describe why going mobile for these two companies was a "big deal".

 

 

 

What lessons can we take from the case and apply to other businesses that are not in similar business sectors?

 

 

 

The two companies play in different fields. Why are we able to compare and contrast these two, specifically, so well? What do they have in common from an IT perspective?

***All complete assignments that contain directly quoted information will not be given credit. ***

Subject Business
Due By (Pacific Time) 01/25/2015 12:00 am
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