Project #54948 - Behavioral Questions

Behavioral Interview Questions (Use STAR approach which is Situation, Task, Action, and Result)

 

Answer any TWO of the following questions: BE SURE TO STATE WHICH QUESTION YOU ARE ANSWERING or you will lose points!! Use the STAR (Situation Task Action Result) method in your presentation. Make sure the ACTION part of your narrative is about half of the total answer

·       Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way? What was important to your success?

·       Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.  What made it “above and beyond”?

·       Tell of the most difficult customer service experience that you have ever had to handle -- perhaps an angry or irate customer. Be specific and tell what you did. What skills did you display? What was the outcome?

·       Give me a specific example of a time when you sold your supervisor or professor on an idea or concept. How did you proceed? What was the result?

·       Recall a time from your work experience when your manager or supervisor was unavailable and a problem arose and you had to deal with it on your own. What was the nature of the problem? How did you handle that situation?

·       Recall a time when you had to bounce back from failure or disappointment. How did you do it? What did you learn?

·       Tell me about a time when you came up with an idea to enhance your employer’s business operation and implemented it.

Word count 500 – 600

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Subject Business
Due By (Pacific Time) 01/27/2015 08:00 am
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