Project #56344 - Human Resources - Organization Behavior Paper

This is a final paper where I have to interview 3 employees from the same company.  I've chosen Dart Container Corporation, but haven't interviewed anyone.  The interviews can be made up for all I care. Please see specifications below.

 

*    The final paper describes your experience using an organizational behavior audit as a guide for doing some informal research. The focus of your research is on how employees experience organizational life. Specifically, how individual, group, and organizational mechanisms impact their job satisfaction and commitment to the organization. You will be asked to interview at least three people who have a good amount of work experience in public or private, profit or non-profit organizations. Ideally, the three people you choose should be from the same organization and can report on current conditions.

*    However, that may be difficult to do so you may interview people from different organizations. Ask your interviewees to focus specifically on a current or former organization in which they worked. Your task is to determine which mechanisms had the most impact on their job satisfaction and commitment to the organization. If you interview people from three different organizations, select one organization to write about.

 

*    The Organizational Behavior Audit Template will guide you through the interview process. The final paper will be written using APA guidelines. The content will be as follows:

*     

*    1. Introduction. – Provide an overview of the project and the process you went through in completing it.

 

*    2. Background information – Provide information to the reader about the organizations your interviewees described. 

 

*                a. Description of the organization – Type of business, sales volume, number of                  employees, etc.

*                b. Brief History – Brief chronology of important organizational events.

*                c. Mission and Vision – Describe the overall focus and direction of the        organization.

*                d. Market and customers – Products or services provided, competition, type of     customer, etc.

*                e. Current performance metrics (Profitability, stock performance, ROE, etc.)

 

*    3. Analyze the relevant facts obtained from the interviewees you selected using the Organizational Behavior Audit Template. If you interviewed people from different organizations, pick one organization to write about.

*     

*    4. Determine and describe the root problems – Describe both the positive and negative factors that appeared to affect their personal job performance and commitment to the organization.

*     

*    5. Select “one” of the negative factors you discovered that you feel would have the most significant impact on improving their job performance and commitment if it were eliminated or fixed.

*      

*    6. Generate alternatives – Identify and describe at least three alternatives to eliminate or fix the negative factor you selected.

*     

*    7. Evaluate alternatives – Evaluate each alternative relative to its strengths and weaknesses.

*     

*    8. Choose alternative(s) – Select one or more alternatives and discuss them as recommendations.

*     

*    9. Describe an implementation plan including metrics – Discuss how you would suggest their organizations implement the alternative(s) you selected to improve employee job performance and commitment. Include the measures you would use to determine the extent to which they were effective.

*     

*    10. Summary and conclusions – Provide a concise summary and describe your conclusions.

*     

*    11. References – Provide a list of references in APA format.

 

 

 Organizational Behavior Audit Template

 

Course Project

 

Identify and then interview at least three people who have a good amount of work experience. The Organizational Behavior Audit Template will guide you through the interview process. The final paper will be written using APA guidelines. Your informal research will focus on the “mechanisms” within an organization which affect job satisfaction and employee performance.

 

Organizational mechanisms

 

Organizational culture

1. What does the term organizational culture mean to you? How would you describe the culture of the organization?

2. What’s it like to work here (or there)?

3. How would you describe the “values” of the organization?

4. What do (or did) people get rewarded for doing?

5. What do (or did) people get in trouble for doing?

 

Organizational structure

1. How is (or was) the company organized?

2. How formal are (or were) the work rules and procedures?

3. Where in the organizational structure do (or did) important decisions get made? Just at the top or at all levels?

4. In your department, how many people report (or reported) to the supervisor or manager?

5. Is (or was) there a formal “chain of command?” How does (or did) it work?

 

Group Mechanisms

Leadership

1. How would you describe the practice or behaviors of leaders in this organization?

2. What do (or did) the leaders do to inspire employees to perform at their best?

3. How do (or did) leaders spend their time?

4. Do (or did) leaders focus most on tasks or people?

5. Are (or were) people valued?

 

Teams

1. Does (or did) the organization utilize formal or informal teams?

2. Is (or was) teamwork encouraged?

3. Are (or were) you a member of a team? If so, how is or was the team working?

4. Are (or were) teams empowered to make important decisions?

5. How do (or did) you or did you feel about working on a team?

 

Individual Mechanisms

Job Satisfaction

1. How would you describe your overall level of job satisfaction?

2. What factors increased your level of job satisfaction?

3. What factors tended to decrease your level of job satisfaction?

4. If you had to name the one thing that most affects (or affected) your level of job satisfaction, what would that be?

5. Overall, how do (or did) you feel about your job?

 

Stress

1. Would others describe your job as a high stress or low stress job? Why?

2. Do (or did) you experience stress on the job? If so, what kinds of things cause (or caused) stress in your work environment?

3. When you experience (or experienced) stress what kinds of things do (or did) you do to cope with it?

4. What does (or did) the company do to help employees who experience (or experienced) stress?

5. What kinds of support systems are (or were) available to employees?

 

Motivation

1. What factors tend to increase and decrease your level of job motivation?

2. Are (or were) rewards distributed fairly within the organization? Please explain.

3. What good things happen (or happened) to you when you perform at a high level in this organization?

4. Are (or were) there any negatives associated with performing at a high level in this organization?

5. What is rewarding to you?

 

Trust, Justice, and Ethics

1. Are (or were) people treated fairly? Explain.

2. How much trust do (or did) you have in the management team?

3. How much trust do (or did) you have in your supervisor or manager?

4. What happens (or happened) to employees when they make mistakes?

5. Is (or was) ethical behavior expected and encouraged within the organization? Explain.

 

Learning and Decision Making

1. How are (or were) decisions made within the organization?

2. Do (or did) employees participate in making important decisions? Explain.

3. Is (or was) job experience valued in this organization? Explain.

4. Do (or did) you have opportunities to learn, grow, and develop within the organization? Explain.

5. Is (or was) learning valued in this organization? Explain.

 

Individual Outcomes

Job Performance

1. How would you describe your overall level of job performance in this organization?

2. From your perspective, what are (or were) some of the factors that affect or affected your overall job performance?

 

Organizational Commitment

1. How would you describe the level of commitment you have (or had) to stay with this organization for the long term?

2. From your perspective, what are (or were) some of the factors that affect (or affected) your overall commitment to stay with this organization?

 

 

 

 

RAA Grading Rubric – 35 Total Points

 

1. Analyzes the relevant facts using the audit template – Interviews at least three employees using the Organizational Behavior Audit Template. (5 points)

2. Determines and describes the root problems – Describes both the positive and negative factors that appeared to effect employee job performance and commitment to the organization. Selects “one” of the negative factors discovered in the interviews that appeared to have the most significant impact on employee job performance and commitment if it were eliminated or fixed. (5 points)

3. Generate alternatives – Identifies and describes at least three alternatives to eliminate or fix the negative factor. (5 points)

4. Evaluate alternatives – Evaluates each alternative relative to its strengths and weaknesses. (5 points)

5. Chooses alternative(s) – Selects one or more alternatives and discusses them as recommendations. (5 points)

6. Describes an implementation plan including metrics – Discusses the alternatives will be implemented and measured. (5 points)

7. Uses and references key concepts from the lectures, exercises, chapters, outside readings, etc. in determining the root problem(s), generating and selecting alternatives, offering recommendations, selecting alternatives, and developing an implementation plan. (5 points)

Subject Business
Due By (Pacific Time) 02/13/2015 08:00 pm
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