Project #59025 - Human Resources

This assignment incorporates the course outcomes and concepts covered for Weeks 3-6.

Francine Washington recently assumed her new position as HR Director at NetBell, a call center organization with approximately 250 employees.  Her staff includes a compensations specialist and a generalist who acts as Assistant Director.  During her first weeks on the job, Francine has noted some issues that seem to be embedded in the organization's culture: call center workers do not have a career plan or a performance management plan, their compensation is determined simply by the number of hours they are logged in; most employees are hired through word of mouth (one employee refers another); and lastly, customers are complaining that it takes too long to reach a customer service person, and the Assistant Director has been arguing that they need to hire more employees.

The CEO does not agree, and has tasked Francie with developing a plan that will analyze work performance and determine what needs to be done to effectively increase performance, instead of hiring new employees. She needs to provide a strategic recommendation to the CEO.

  1. Identify the two main issues or potential problems Francine is likely to face as HR Director.
  2. For each issue, identify the complexities or difficulties that Francine will have to address.
  3. Identify at least two alternative solutions to each issue that Francine can present to the CEO.
  4. Support your alternatives with at least three scholarly sources outside the classroom materials, no older than 3 years. You may use academic journals, industry or business journals, or industry and bsuiness Websites.

 

Note: Requirements for all Writing Assignments include,

  • Cover Page with Name, Date, and Title of Assignment
  • Use headings to separate the sections of the paper
    • In this particular assignment, use the questions above as headings
    • The paper should be between 4-5 pages, not including cover or references pages
    • Page numbers
    • Double-spacing
    • Times New Roman, size 12
    • In-text citations to sources in APA style
    • Reference page using APA style
    • References not older than 3 years old

RUBRIC FOR WRITING ASSIGNMENT 2

Criteria 1

8

6

4

2

0

 

Addresses the challenges of determining solutions in HRM and the specific impact of the selected solution(s)

Identifies at least two strong alternatives the HR Director might consider in dealing with each of these two issues or problems that were selected and makes logical connections.

Identifies at least two alternatives the HR Director might consider in dealing with each of these two issues or problems that were selected and makes some logical connections.

Identifies at least one alternative the HR Director might consider in dealing with each of these two issues or problems that were selected and makes some logical connections.

Identifies at least one alternative the HR Director might consider in dealing with each of these two issues or problems that were selected but makes no logical connections.

 

 

Criteria 2

8

6

4

2

0

 

Conclusions and recommendations for solutions are  supported by theory and class content

Conclusions and recommendations are effectively supported by theory 

Much content and conclusions are supported by theory, however, on occasion, the author has presented facts or opinions not substantiated in the literature

While some citations reflect incorporation of theory, the paper does not show sufficient fact-based research to support the author's conclusions. 

Little or no fact-based research is cited within the paper.  It is unclear whether the statements made are the author's opinions or facts.

 

 

Criteria 3

5

4

3

2

0

 

Proper development of concepts/themes presented in the paper's organization

Concepts and themes are fully developed and presented in a logical, well-flowing organization.  Reader can easily follow the author's logic and flow.

Concepts and themes are presented well and usually well-developed.  While overall well-organized, at times the writing forces the reader to determine the author’s train of thought.

Paper is inconsistent in the presentation of cohesive concepts and themes.  Consistent organization is lacking causing the reader to have difficulty in following the author's train of thought.

Concepts and themes are not fully developed or presented in a cohesive manner.  Paper lacks a sense of organization or plan to the presentation of ideas.

 

 

 

Criteria 4

4

3

2

1

0

 

Accurate use of resources, APA style for in-text citations and References

Accurate mechanics

 

 

The paper correctly cites in-text and lists resources on the References page.  If additional sources are used, they are included correctly.

The majority of in-text citations and the reference are properly cited; formatting is inconsistent / inaccurate in a few cases.

References are cited but incorrectly under APA style. The student has either used another format or incorrectly applied the APA style guidelines.

Inconsistent or missing in-text citations; fails to attribute an author’s word through APA citations. 

 

 

25 POSSIBLE TOTAL POINTS

       

 

___/25

Subject General
Due By (Pacific Time) 02/22/2015 07:00 pm
Report DMCA
TutorRating
pallavi

Chat Now!

out of 1971 reviews
More..
amosmm

Chat Now!

out of 766 reviews
More..
PhyzKyd

Chat Now!

out of 1164 reviews
More..
rajdeep77

Chat Now!

out of 721 reviews
More..
sctys

Chat Now!

out of 1600 reviews
More..
sharadgreen

Chat Now!

out of 770 reviews
More..
topnotcher

Chat Now!

out of 766 reviews
More..
XXXIAO

Chat Now!

out of 680 reviews
More..
All Rights Reserved. Copyright by AceMyHW.com - Copyright Policy