Project #62476 - Communication

Answer the following questions:

1.) Write an example for each of Gibb’s six defensive behaviors.  Make the example either something that you have said to someone else or something someone has said to you.  Then rework each one of them into the six supportive behaviors.  How can each of the supportive behaviors contribute to a positive relational communication climate?

2.) Watch this clip from the movie "The Break Up":

https://www.youtube.com/watch?v=nn3I6-DBLJM

Diagram the dis-confirming messages in the clip and label what specific type it is.  After you list them, analyze how this interaction became a conflict spiral?  How could this conversation be reworded into a confirming climate? How would each of them respond if they were using effective assertive communication?

Gibb Categories: http://en.wikipedia.org/wiki/Gibb_Categories

3.) Your readings suggest 5 different conflict management styles.  While most experts tout collaboration as the most useful style, are there situations where other styles may work and still provide an effective or perhaps better outcome?  When answer this question, list the conflict style and example that would produce a positive outcome.

Grid on the Management styles: http://cnx.org/content/m15934/latest/

Conflict styles and resolution: http://psychology20.wikispaces.com/06.+Conflict+Resolution

 How to identify and resolve conflict: http://www.bukisa.com/articles/322296_how-to-identify-resolve-conflict

4.) From your readings, compare and contrast how cultural context influences conflict styles and resolution.  In addition, think of a personal or construct a probable example of where you might unknowingly create conflict based on a cultural custom or belief.  Using your reading, create a list of why this conflict might arise and what steps you can take to mend it and avoid it in the future. 

Please feel free to use other sources to help answer the following questions.

 

 

 

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Subject Business
Due By (Pacific Time) 03/17/2015 05:00 pm
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