Project #64191 - Project Management

 

City of DuPont IT Support Services

 

The City of DuPont is in need of quality information technology (IT) support. They have decided to outsource this service and hired your company, Roan Consulting Inc. (Roan), to provide this service.  Roan will provide information technology support services for the City of DuPont at the cost of $4,000,000.00 (4 million).  The services will include:

 

  1. An initial assessment of the current IT system.

  2. Updating any systems, if necessary including hardware and software.

  3. Perform desktop application support.

  4. Perform server administration services, network administration services, and security services.

 

The team consists of one project manager, one network administrator, and three network specialists assigned to this project.  The project sponsor is Ms. Brandi Essink.  This support will address a challenge for the City by updating the current IT system throughout the departments of the City. 

 

 

 

The project will have to conform to the following constraints:

 

  1. The project will begin the first working day in March

  2. The following holidays are observed:  Memorial Day (the last Monday in May), July 4th, Labor Day (the first Monday in September), Thanksgiving (the fourth Thursday in November), and December 25th and 26th.

  3. If a holiday falls on a Saturday, then Friday will be given as an extra day off; if it falls on a Sunday, then Monday will be given as a day off.

  4. The project team works Monday through Friday at the City of DuPont.  Other hours would need to be adjusted when installation of computers/software that requires system to be taken down.

 

 

 

Project Charter Document                                                     Prepared by: Roan Consulting Inc.

 


 

Project Title: Information technology support services - City of DuPont

 

Project Sponsor:  Ms. Brandi Essink

 

Project Start Date: 03/02/2015                                                       Projected Finish Date:  XX/XX/XXXX

 


 

Budget Information: 

 

Roan will provide information technology support services for the City of DuPont at the cost of $4,000,000.00 (4 million). 

 


 

Project Manager: TBD

 


 

Project Objectives:

 

The services will include:

 

  1. An initial assessment of the current IT system.

  2. Updating any systems, if necessary including hardware and software.

  3. Perform desktop application support.

 

Perform server administration services, network administration services, and security services

 

 

 


 

Approach:

 

Identify the approach that will be taken for the project.

 

 

 

 

 

 

 

 

 


 

Roles and Responsibilities:

 

 

 

Name

Role

Position

Contact Information

 

 

project manager

 

 

 

network   administrator

 

 

 

network specialist

 

 

 

network specialist

 

 

 

network specialist

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Risks:

 

List any known risks for the project.

 

 

 

 

 

 

 


 

Comments:

 

Provide any additional comments about the project.

 

 

 

 

Clear Project Objectives

Project Success Criteria

Know Project Risks

Stakeholders

Clear explaination of what is in and out of scope

Project Deliverables

 

 

 

 

 

 

 

Subject Business
Due By (Pacific Time) 03/28/2015 06:00 pm
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