Please complete #14: Communicaton Etiquette: Etiquette in the Workplace on page 58.
What will I look for when I grade? I want to see a professional and conversational tone, powerful words, and correct grammar and sentence structure.
What should you avoid? Edit carefully to find and correct language that displays any type of bias, errors in spelling, punctuation or mechanics, and any words that convey a harsh or inappropriate tone or connotation.
Communication Etiquette: Etiquette in the Work- place [LO-7] As the local manager of an international ac- counting firm, you place high priority on professional etiquette. Not only does it communicate respect to your clients, it also instills confidence in your firm by showing that you and your staff are aware of and able to meet the expectations of almost any audience. Earlier today, you took four recently hired college graduates to lunch with an important client. You’ve done this for years, and it’s usually an upbeat experience for everyone, but today’s lunch was a disaster. One of the new employees made not one, not two, but three calls on his mobile phone during lunch. Another interrupted the client several times and even got into a mild argument. The third employee kept making sarcastic jokes about politics, making everyone at the table uncomfortable. And the fourth showed up dressed like she was expecting to bale hay or work in a coal mine, not have a business lunch in a posh restaurant. You’ve already called the client to apologize, but now you need to coach these employees on proper business eti- quette. Draft a brief memo to these employees, explaining why etiquette is so important to the company’s success— and to their individual careers.
The attachment is the text book(
You have 5 and half hours to finish the work.
|Due By (Pacific Time)
||06/04/2015 06:00 pm