Project #77324 - Managerial Communication

1.      Bob received a performance review from his manager. When asked about it by his colleague, Bob says, “I got a positive review for my project on computer programming.” To his mother he says, “I got a good performance review today.”  This illustrates the practice of:

using popular clichés to deliver a message.

adapting a message to the audience.

using acronyms to reduce the length of a message.

using idioms to convey important messages.

using the passive voice to emphasize the importance of the listener.

 

2.      Which of the following sentences correctly uses the words “fewer” and “less”?: 08_

Less customers are inclined to shop online.

Fewer the traffic, the better it is for pedestrians.

Fewer customers are opting for health insurance plans at present.

Customers are buying less books.

He has less friends compared to his sister.

 

3.      Which of the following arguments is true about using short words in business communication?

All short words are easy and all long words are hard.

Long words are generally more effective than short words.

A heavy use of short words, even those that are easily understood, hinders communication.

Word length and word difficulty are related.

The use of short words should be avoided as they tend to be unfamiliar words.

 

4.      Which of the following sentences correctly uses the words “affect” and “effect”?

We shall never know the affect of the drink.

The affect of the speech was visible on the faces of the sleeping audience.

This salary cut may effect his living habits.

The supply of a certain item may have an affect on the price.

The effect of the tornado was profound.

 

 

5.      Which of the following guidelines is most likely to enhance the effectiveness of a message?

Avoiding the use of familiar words as it reduces the credibility of your message.

Using complex words to demonstrate your knowledge to your readers.

Avoiding the use of words that you would use in face-to-face communication with your readers.

Using simple words that carry the intended meaning of your message without offending your readers’ intelligence.

Using stiff words to make the communication precise.

 

 

6.      Which of the following sentences has been written correctly?

I can't imagine why they’re isn't a grocery store around here.

Its their car, so let them decide where we're going.

These students have a poor attendance record. I'm worried about they’re performance.

The company needs to recover it's loss.

Whatever they’re doing to this highway, it seems to be taking forever to finish.

 

 

7.      For a message to be clear and effective:

your choice of words should not be dependent on your targeted audience.

your choice of words should be guided by the purpose of your message.

you should use difficult words to capture the attention of your audience.

you should use stiff words.

you should avoid the use of active verbs.

 

 

8.      Which of the following sentences uses concrete, specific wording?

Please take your time to respond to the message.

Please respond to the message as early as possible.

Please respond to the message soon.

Will you respond to the message at the earliest?

Could you please respond to the message by the first of January?

 

 

 

9.      The CEO of a company wants to inform his employees about the losses that have been incurred by the company. Which of the following is the best example of the use of concrete words to deliver this message?

Sales have fallen drastically this month.

The company has incurred heavy losses.

The company has faced a major setback in terms of profit.

The company has suffered a 40 percent loss.

The company has suffered a significant loss.

 

10.  Which of the following is true about concrete, specific wording?

Concrete, specific wording is easy to understand.

Concrete, specific wording is typically not informative.

Concrete, specific wording makes messages dull and uninteresting.

Concrete words require the use of passive voice.

Concrete words generally lack specificity and should be avoided.

 

Subject Business
Due By (Pacific Time) 07/26/2015 12:00 am
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