Project #77614 - CST 196 Course Assessments

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CST 196 Exam 3 25 Unanswered           

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Q1. Place the steps in the standard GSS process in the right order:
    a. idea generation, idea organization, prioritization, idea generation.
    b. idea generation, idea organization, prioritization, idea organization.
    c. prioritization, idea generation, idea organization, idea generation.
    d. prioritization, idea organization, idea generation, idea organization.
    e. idea organization, idea organization, prioritization, idea organization.

Q2. Distance learning is limited because there are currently only two software platforms (Blackboard and WebCT).
    a. true
    b. false

Q3. Personality influences creativity.
    a. true
    b. false

Q4. Groupthink is the pressure to conform to a group decision.
    a. true
    b. false

Q5. The standard GSS process ends with idea organization.
    a. true
    b. false

Q6. Distance learning can be utilized 24/7.
    a. true
    b. false

Q7. GSS enable meetings to take place at many locations simultaneously.
    a. true
    b. false

Q8. Distance learning is a fairly new phenomenon, having been first developed in the 1990s.
    a. true
    b. false

Q9. The most common way to deploy a GSS today is through the use of a decision room.
    a. true
    b. false

Q10. Groupware are computerized tools designed to provide group support.
    a. true
    b. false

Q11. The Internet is the only way to deliver distance learning today.
    a. true
    b. false

Q12. The most common way to deploy a GSS today is through the use of Web technologies.
    a. true
    b. false

Q13. The standard GSS process begins with idea generation.
    a. true
    b. false

Q14. Which of the following is a groupwork process?
    a. Delphi Method
    b. Flannery Method
    c. Nominal Group Technique
    d. Delphi Method and Flannery Method
    e. Delphi Method and Nominal Group Technique

Q15. Distance learning supports continuous learning within organizations.
    a. true
    b. false

Q16. The standard GSS process begins with idea organization.
    a. true
    b. false

Q17. Enterprise information systems are designed to support top management and middle management.
    a. true
    b. false

Q18. CRM systems are batch applications designed to operate at low peak times.
    a. true
    b. false

Q19. Supply chain management begins with raw material and ends with finished goods to the end customers.
    a. true
    b. false

Q20. The terms executive information systems and executive support systems are used interchangeably.
    a. true
    b. false

Q21. The goal of an enterprise support system is to provide a tool for senior management.
    a. true
    b. false

Q22. Real-time systems that alert managers to potential opportunities or problems are called EOM systems.
    a. true
    b. false

Q23. Enterprise information systems and executive information systems are essentially the same thing.
    a. true
    b. false

Q24. Products, like systems, have life cycles.
    a. true
    b. false

Q25. Enterprise portals utilize Web technology.
    a. true
    b. false

Q26. An enterprise portal integrates all external applications.
    a. true
    b. false

Q27. Which of the following capabilities best differentiates EIS from DSS?
    a. What-if
    b. Modeling
    c. Communication
    d. Graphics
    e. User interface

Q28. Within an executive support system to go from summary to detail is referred to as drill-up.
    a. true
    b. false

Q29. The only key performance indicator in an organization is profitability.
    a. true
    b. false

Q30. Exception reporting focuses on deviations from predefined standards.
    a. true
    b. false

Q31. PLM systems have a unique set of issues, completely different from other enterprise information systems.
    a. true
    b. false

Q32. Soft information is a term used to describe objective information that is non-financial.
    a. true
    b. false

Q33. Organizational culture can impact profitability.
    a. true
    b. false

Q34. A knowledge repository is a collection of internal and external knowledge.
    a. true
    b. false

Q35. A community of practice is a group of people in an organization that share a common professional interest.
    a. true
    b. false

Q36. It is easy to measure the value of a knowledge management system.
    a. true
    b. false

Q37. A learning organization refers to an organizations capability to learn from external sources.
    a. true
    b. false

Q38. Which of the following is easier to capture and disseminate?
    a. Tacit knowledge
    b. Explicit knowledge
    c. Both tacit and explicit knowledge
    d. Neither tacit or explicit knowledge
    e. Organizational memory

Q39. Learning can be passive, active, or intermediate.
    a. true
    b. false

Q40. Explicit knowledge is objective.
    a. true
    b. false

Q41. Socialization refers to converting tacit knowledge to explicit knowledge.
    a. true
    b. false

Q42. The use of knowledge management is new.
    a. true
    b. false

Q43. An effective CKO must strive to create and maintain a knowledge-sharing culture.
    a. true
    b. false

Q44. Tacit knowledge is hard to document.
    a. true
    b. false

Q45. Intellectual capital is a synonym for knowledge.
    a. true
    b. false

Q46. Knowledge management can only be developed utilizing a practice approach.
    a. true
    b. false

Q47. Tacit knowledge has been called leaky knowledge.
    a. true
    b. false

Q48. COPs can impact organizational culture changes.
    a. true
    b. false

Q49. Knowledge is information in action.
    a. true
    b. false

Q50. Explicit knowledge is hard to document.
    a. true
    b. false





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