Project #82067 - industrial management

. Review the quality profiles presented at the beginning of Chapter 1 and Chapter 2. Select ONLY ONE company among Motorola, Midway USA, Texas Nameplate, and MEDRAD (I am providing the links below for four quality profile companies).

·        List specific practices cited in these examples and how they support the following quality principles (which is listed in Table 2.2 in 9th edition of our textbook):

Principle 1: Customer Focus - Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements, and strive to exceed customer expectations.

 

Principle 2: Leadership - Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objectives.

 

Principle 3: Involvement of People - People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit.

 

Principle 4: Process Approach - A desired result is achieved more efficiently when activities and related resources are managed as a process.

 

Principle 5: System Approach to Management - Identifying, understanding, and managing interrelated processes as a system contributes to the organization’s effectiveness and efficiency in achieving its objectives.

 

Principle 6: Continual Improvement - Continual improvement of the organization’s overall performance should be a permanent objective of the organization.

 

Principle 7: Factual Approach to Decision Making - Effective decisions are based on the analysis of data and information.

 

 

Principle 8: Mutually Beneficial Supplier Relationships - An organization and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

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Due By (Pacific Time) 09/15/2015 03:47 am
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