Project #83659 - Business

Describe an insight you gained from reading the article posted by your colleague and compare or contrast how the article relates to the one you posted and to the concepts discussed throughout the course to date.

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Post 1

While searching through the Business Source Complete database, I came across this article which caught my eye. While I haven’t exactly been studying leadership for very long, it seems like the idea of working in an office with many different generations is not often talked about. We talk about diversity in a sense (ethnicity, gender, etc.), but I have yet to see a discussion about the multi-generational workforce come up. This article not only discusses it, but suggests different leadership styles that should be taken for the four generations Al-Asfour and Lettau explain are in the workforce today.

            These four generations that can be working in one office simultaneously are the Veterans’ Generation, Baby Boomers, Generation X, and Generation Y. The Veterans’ Generation (defined as being born between 1922 and 1943) respects authority figures and therefore likes a style in which work is delegated out to people. They appreciate a work environment which has a clear leader/follower relationship. One key point I found interesting that the article made was that in order to have a good relationship with the Veterans, you need to respect their experience without being daunted by it and also gain their confidence.

As for Baby Boomers (born between 1944 and 1960), they are very similar to the Veterans. While they both like to work in a traditional workspace with an organization hierarchy, they often will try to break down this mold and become a part of the decision-making process. In order to cope with this, the recommendation the article makes is to try to involve them as much as possible when trying to solve issues in the organization, or to try to foster a new direction for the company.

Generation X (born between 1961 and 1980) starts to see a change in how people view the way leadership should be handled. These folks don’t conform as well, and as such veering away from a hierarchal/formal workplace and towards a more fun one is recommended by Al-Asfour and Lettau. The article also explains that these are the first folks that are training to balance their family, social, and work life. As such it’s suggested to encourage them to have a life outside of work.

Generation Y (born between 1981 and 2000), according to Al-Asfour and Lettau, like to rely on their own skills to complete tasks themselves. This group of people grew up with the internet, and as such expect extremely fast turn-around time. It is recommended that leadership give them continuous immediate feedback on any task they are working on.

Baby Boomers, like the Veterans, can benefit from mentoring Generation X and Y. While the older generations will share knowledge from their experience, younger generations will share knowledge in regards to technology. This will strengthen the entire workplace as a whole by developing bonds between different generations.

I believe after reading this article, it is suggesting that we used the Situational Leadership theory that Paul Hersey and Kenneth Blanchard created (Williams, 2005). Al-Asfour and Lettau are explaining that different people need to be addressed differently. It would not be wise to strictly communicate with someone from the Veterans’ Generation strictly using text messages when they struggle to even answer a call on their cell phone. Just as (sadly) for the new generation (Generation Z) that will be coming to the workforce eventually, we probably won’t be able to communicate with them in written script.

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Post 2

When being asked to research the Business Source Complete database, I felt a little overwhelmed. I was having difficulties finding topics that I could possibly research. I have found this class to be extremely interesting and I have learned a ton about leadership. So I thought about my personality and where I stand in the leadership pole- so I decided to research introverts in leadership roles. I came across an article written by Farah Dib called The Silent are Golden.

            This article basically brings attention to how introverts are seen and work in the business world. Dib states that in the business world, extroverts are often the ones that are successful. The reason why is because are great communicators and can easily get people excited about a project; whereas introverts are critical thinkers and think before they speak, however they are great listeners which gets them the respect that they need in the business world.

            Dib goes further into the article by explaining how introverts are often needed to change their personality at work in order to get ahead or stay in line. I feel like this is true; I am very much an introvert but when I am at work I feel like I need to put on that game face in order to get things done quick and efficiently. She also mentioned that there are ways to waste an introvert. Even though introverts are not seen or heard as much as the extrovert they still possess traits that could benefit the team. She says to let them be more thoughtful and analytical, put them in smaller groups, and of course use a one-to-one method rather than a public one when correcting or praising them.

Subject Business
Due By (Pacific Time) 09/27/2015 12:00 am
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