Project #93902 - Good Deed Report / Memo / Discussion

Paper 4: Good Deed Report (15%)

All business writing either persuades or informs. Often, business writers are asking for changes they cannot implement themselves. This assignment will give you ACTUAL experience in causing a change in another organization. This assignment contains THREE parts, so read and follow instructions carefully.

 

1. Correspondence to Supervisor

Write a brief (200-300 word) note, memo, or e-mail to the supervisor of some person who has provided excellent service for you or for someone else (co-worker, family member, etc.) in the last two months. The service you reference must have been "above and beyond the call of duty," and you must write to a real person about a real event that really happened in your life. 

*If you can't come up with real life situation, I can provide one for you. One of my real life situation I had was, less than two months ago I had problems with my phone carrier AT&T. I went oversea for three weeks and while I was there, my phone was charged with roaming and international fees. My bill came out $1217.38. My phone was on plane mode from the day I left baltimore until I came back home. I purchased a wifi card from the airport (South Korea) and only used wifi while I was there. So when I visited the AT&T store at Arundel Mills, I spoke to Sales rep named James Gibbs. He helped me with the charges and clear all the charges and also helped me get a upgrade on a new phone. He offered a great deal on my new Samsung Note 5 and new plan for it. He even gave me a LG notepad for free. You can fill in in-between the story. Please follow the directions for all three writing carefully. 

Your note must request the supervisor to take action to formally recognize the employee's act. Deliver your request to the supervisor. 

NOTE: The person to whom you are writing can be any supervisor in any establishment with which you have had contact (not in your imagination--in real life--see above). The supervisor may NOT be someone YOU supervise, nor can the employee singled out be someone who works for you.

 

2. Memo to Dr. Clark

 

Write a 400-500 word report to me (in business memo format) describing the supervisor's reaction and other consequences of your request. Include a copy of your request to the supervisor as the last page of your report to me and submit both documents in ONE MS Word file.

 

3. Discussion

Tell the class briefly (300-400 words) what happened when you sent the memo to the supervisor.  How did you feel about making the request? What kind of response were you expecting? What kind of response did you get? Were you satisfied with the manager’s response to you and decision to follow up (or not) with your recommendations? What effects, if any, do you believe your actions will have on the morale, motivation, or future success of the employee? What did this assignment teach you about managerial writing?

Subject English
Due By (Pacific Time) 11/18/2015 12:00 am
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