Project #9767 - community services

NO PLAGERISM, THIS RELATES TO AUSTRALIA, ABOVE 50%, TIGHT BUDGET

Task 1: Research a cultural group

For this task you will need to choose a cultural group to research. You will need to describe and discuss the cross-cultural skills that you would need to work with a client or co-worker from this cultural group.

Answer the following questions based on your research. The questions will guide you to describe the cultural group and show an understanding of cross-cultural communication skills required. You will need to reference the sources of your information.

Questions

1. What cultural group are you researching? Provide a brief discussion about this group’s history in Australia

2. Identify and discuss current issues that impact on this cultural group in Australia. , for example migration history.

3. List at least three cultural stereotypes or labels attached to people from this cultural group. Discuss the accuracy of these labels based on your research?

4. Each cultural group has specific communication ‘rules’. From your research, identify some of the communication ‘rules’ that you would need to be aware of when working with clients or co-workers from this cultural group.

5. What specific communication skills and cross-cultural strategies might you use when working with clients and co-workers from this cultural group?

 

6. Discuss at least three issues that may cause conflict when working with clients or co-workers from this cultural group.

7. What skills would you use to resolve cross-cultural conflict with clients or co-workers from this cultural group?

8. What strategies can a workplace use to eliminate bias and discrimination?

Task 2: Personal reflection

We all have our own unique experience of culture and we have developed our values and attitudes from our experiences.

This task requires you to reflect on your life experiences and the impact on your cultural ideas and assumptions, personal behaviour, interpersonal relationships and social expectations of others. Spend some time thinking about your life experiences and write a 1-2 page personal reflection.

Remember to address the following:

• a short description of your own cultural background - 

• a description of how your life experiences have impacted on:

- your personal behaviour, - 

- your interpersonal relationships,

- your perception and social expectations of others

This would include discussing your own cultural ideas, assumptions and attitudes to diverse cultures. It could include beliefs, prejudices and stereotypes you hold, or have held, about other cultures (as a result of your cultural upbringing). You could also include a discussion on how and whether these views have changed.

Subject General
Due By (Pacific Time) 07/22/2013 12:00 am
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